Last Updated: December 2024
Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order ships.
We currently ship to select international destinations. International shipping rates and delivery times vary by location. Import duties and taxes may apply and are the responsibility of the customer.
Once your order ships, you will receive an email with tracking information. You can track your package using the provided tracking number on the carrier's website.
While we strive to meet all delivery estimates, delays may occur due to:
If a package is returned to us as undeliverable due to an incorrect address provided by the customer, the customer is responsible for additional shipping charges to reship the order.
Hair You Care is not responsible for packages that are lost or stolen after delivery confirmation. We recommend using a secure delivery location or requiring a signature upon delivery for high-value orders.
For shipping questions, please contact us at support@hairyoucare.com